> ## Documentation Index
> Fetch the complete documentation index at: https://docs.paysight.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Upsell Order Handling

> Separate order modes, individual order mode, payment waiting, and decline override.

Upsell Order Handling controls how accepted post-purchase offers are sent to Shopify and how payment completion is handled.

<Info>
  Find this module in **Shopify Stores** > **Edit Checkout** > **Upsells**.
</Info>

## How it works

These settings affect fulfillment, reconciliation, and payment timing. Confirm the expected order structure with operations before changing them.

## Settings reference

<AccordionGroup>
  <Accordion title="Send upsells as single separate order">
    **You will set:** On/off switch

    Groups all accepted upsells into one separate Shopify order.
  </Accordion>

  <Accordion title="Send each upsell as individual order">
    **You will set:** On/off switch

    Creates a separate order for each accepted upsell.
  </Accordion>

  <Accordion title="Wait for individual upsell payment">
    **You will set:** On/off switch

    Waits for the upsell payment result before continuing when individual order mode is enabled.
  </Accordion>

  <Accordion title="Decline button override">
    **You will set:** On/off switch

    Advanced behavior that makes the decline action behave like accept.

    **Note:** Use only when explicitly approved for the client flow.
  </Accordion>
</AccordionGroup>

## Examples

<Tabs>
  <Tab title="One extra order">
    Enable single separate order when all accepted upsells should be grouped together.
  </Tab>

  <Tab title="Separate order trail">
    Enable individual order mode when each upsell needs its own order record.
  </Tab>

  <Tab title="Payment-sensitive flow">
    Enable payment wait when downstream systems need the upsell payment result before continuing.
  </Tab>
</Tabs>

## Before saving

* Choose only one separate-order mode.
* Confirm fulfillment expectations with operations.
* Avoid decline override unless the client flow has been reviewed and approved.

## Related modules

<CardGroup cols={2}>
  <Card title="Upsell Offers" icon="arrow-right" href="/guides/shopify-store-editor/upsell-offers">
    Build post-purchase offers shown after checkout.
  </Card>

  <Card title="Upsell Flow" icon="arrow-right" href="/guides/shopify-store-editor/upsell-flow">
    Define accept and decline routing for post-purchase upsell steps.
  </Card>

  <Card title="Store Operations" icon="arrow-right" href="/guides/shopify-store-editor/store-operations">
    Control Shopify order sync and batching behavior.
  </Card>
</CardGroup>