Paysight Transactions

Paysight’s Transactions page gives you full visibility into every payment, refund, decline, chargeback, and adjustment in your business. With built in filters and detailed transaction information, you can quickly find, review, and manage any transaction for smooth operations, customer service, and reconciliation.

Transactions Page Overview

Search and Filter: Find transactions instantly by customer email, order ID, subscription, MID, status, or date.
Live Data Grid: See all payments, refunds, chargebacks, and subscriptions in real time.
Bulk Actions: Adjust export size (up to 5000 rows), switch views, or export filtered results.
Details: Expand any row to see full info, including customer details, card info, billing cycle, and status.

Quickly search by customer email or order to pull up the full payment, refund, and dispute history for any user.

Filters

We provide a wide range of filter options in Paysight Transactions, to make it easier for you to find and breakdown which transaction was made either in transaction types and status or filter by email/name, MIDs, order ID and more.

Full Transaction Types

Filter Option	Description
Alerts/CB	Shows chargeback alerts and card network early warnings. Helps spot at risk payments before a formal dispute is filed.
Opt In	Lists new subscription or membership sign-ups. Indicates users who started a recurring service, even before first billing.
Orders	Displays standard transaction rows for purchases—covers both one-time and subscription related orders.
Premium Programs	Filters transactions involved in additional/optional paid features or upsells to a user or subscription.
Refunds	Surfaces all refunds processed, including full or partial amounts, always tied back to the original payment.
Sub Renewal	Catches scheduled renewal payments for active subscriptions—distinct from the first charge or opt-in events.
Sub Renewal Retry	Shows reattempts of failed renewals (e.g., if a card failed, the system’s retry attempts are listed here).
Sub Start	Displays the very first payment charged on new subscriptions.
Sub Start Retry	Captures retry attempts on failed initial subscription payments, common when user’s card declines at sign-up.
Test	Filters out transactions marked as tests. Useful for sandbox, staging, or QA review.

Full Transaction Statusses & Common Decline Codes

Transaction Status
Common Decline Codes

Filter Option	Description
Account Closed	The card account used for the transaction is now closed by the issuer.
Account or Card Restricted	Account/card is blocked due to unusual activity or restrictions imposed by the issuer.
Amount Exceeds Limit Code: 61/65, common	The transaction was declined because it exceeds the cardholder’s allowed credit limit.
Approved	The payment has been authorized and accepted by the bank or processor, successful result.
Authorized	Payment was pre-approved by the bank, but not yet captured or settled.
AVS Check Failed	The Address Verification Service (AVS) check did not match—possible fraud or data entry error.
BIN Blacklisted	Card’s issuing bank is blacklisted, payments from this BIN is blocked.
BIN Country Not Allowed	The card’s issuing country is not permitted per your business rules or geoblocking.
Call Issuer	Issuing bank requests the cardholder contact them to approve or resolve the transaction.
Card Expired Code: 54, common	The payment was rejected because the credit card’s expiration date has passed.
Card Verified	The card was validated successfully (often a pre-auth or card check event).
Communication Error	A technical issue prevented the processor from communicating with the bank or network.
Declined	The transaction was denied by the issuing bank for unspecified reasons.
Declined - Refer to Issuer Code: 01/02, common	Declined, cardholder must contact their bank for more information.
Declined - Stop Payment	Declined because the cardholder requested a stop payment with their bank.
Declined - Update Cardholder Data	Declined due to outdated or incorrect cardholder information, requires updating details.
Do Not Honor Code: 05, common	Issuer or network refused the charge for compliance or risk reasons—customer should contact their bank.
Expired Card Code: 54, common	The card’s expiration date is in the past, so payment cannot proceed.
Incorrect PIN Code: 55, common	The PIN entered (if applicable) was incorrect for this card or device.
Insufficient Funds Code: 51, common	Not enough balance is available on the card/account to complete the purchase.
Invalid Card Code: 14, common	Card number is not valid, usually a typo, unissued, or legacy card.
Invalid Credit Card Number Code: 14, common	Declined because the card number entered is not valid or not recognized.
Invalid Merchant Code: 03	Declined because the merchant account is not recognized or is not valid.
Invalid Payment	Payment failed due to an unsupported or incorrect payment method.
Invalid Transaction Code: 12, common	The request does not match any valid transaction type or parameters.
Invalid US Address	Address entered does not match recognized US address requirements.
Issuer Declined	The bank specifically refused payment, see cardholder’s bank for more info.
Issuer Declined - Call Issuer	Declined, cardholder’s bank requests they call to authorize or resolve the payment.
Lost Card Code: 41, common	Card has been reported lost, blocked by card network or bank for security.
Max Transaction Limit Exceeded Code: 61/65, common	Transaction amount is over the maximum allowed for the card/account.
No Card Number	Declined because no card number was provided with the payment request.
No Such Card Code: 14	The entered card number does not exist or is no longer active.
None	No status assigned or the status field is blank for this transaction.
OMIT STATUS	Status intentionally hidden or not included in reports or exports.
Over Limit Code: 61/65, common	Transaction would put the card/account over its set spending or credit limit.
Pick Up Card - F Code: 07, common	Card reported lost or stolen, merchant instructed to retain the card if possible (fraud flagged).
Pick Up Card - NF Code: 04, common	Card requires pickup, reason not specified, merchant should retain card if feasible.
Pick Up Card - SF Code: 59	Special fraud detected, merchant should pick up card, indicates severe risk or security alert.
Preauthorized	Card pre-authorization completed, funds are reserved but not captured.
Processor Failed	Payment could not be completed due to a processor (gateway/acquirer) error.
Processor Failure	Transaction unsuccessful, upstream payment processor failure occurred.
Request Confirmation	Additional confirmation is needed (e.g. 3DS, SMS, or email) before completing the payment.
Stolen Card Code: 43, common	Card marked as stolen by issuer, transaction blocked for security.
Strong Customer Authentication Required	Payment halted pending additional customer authentication (e.g. 3DSecure challenge).
Submitted	Transaction data sent for processing but final outcome not yet received.
Success	Transaction processed and completed without issues.
Transaction Cancelled	The transaction was cancelled by the user, system, or administrator prior to completion.
Transaction Complete	Payment fully processed and finalized, settled successfully.
Transaction Declined	Payment rejected by issuer, network, or processor for any reason.
Transaction Error Code: 06	General transaction failure, an unspecified error occurred during processing.
Transaction Failed	Transaction did not complete successfully, may be due to error, decline, or other failure.
Transaction Invalid	Invalid transaction, incorrect parameters, data, or unsupported action.
Transaction Not Allowed Code: 57, common	Declined, transaction type or attempt not permitted by business or network rules.
Transaction Not Permitted	Payment attempt not allowed, restricted by issuer, processor, or merchant settings.
Transaction Rejected	Transaction was refused after evaluation by network, fraud, or business logic.
Transaction Reversed	Payment has been reversed or rolled back, funds returned to the payer.
Transaction Suspended	Payment is on hold pending review or additional checks (e.g. compliance, fraud).
Transaction Terminated	Stopped (terminated) by user, system, or admin before processing finished.
Transaction Timeout	Transaction request timed out—no response from network or user within allowed window.
Transaction Unavailable	Transaction cannot be retrieved or is not available for review (system or sync error).
Transaction Void	Authorized payment was voided before funds settlement—no charge finalized.
Unsubscribed	User unsubscribed from a service or recurring billing cycle (affects subscription payments).
Unsupported Transaction	The attempted payment type is not supported by your store, gateway, or business rules.

Code	Label / Reason	Description
01	Refer to Issuer	Cardholder must contact their bank for approval or information.
04	Pick Up Card	Card may be lost or stolen, issuer requests card to be retained.
05	Do Not Honor	Issuing bank refused the transaction, use another card or call bank.
07	Pick Up Card (Fraud)	Card suspected of fraud, retain if possible, do not reattempt.
12	Invalid Transaction	The purchase type or request is not allowed for this card/account.
14	Invalid Card Number	Entered number is incorrect or not recognized.
41	Lost Card	Card reported lost, declined and should not be accepted.
43	Stolen Card	Card was reported stolen, immediately blocked by the issuer.
51	Insufficient Funds	Not enough money or credit available for the transaction.
54	Expired Card	Card has expired and is no longer valid.
55	Incorrect PIN	The PIN entered was incorrect.
57	Transaction Not Permitted	Card not allowed for this type of transaction.
61	Exceeds Withdrawal Limit	Amount exceeds card’s allowed limit.
65	Activity Limit Exceeded	Too many attempts or card activity over limit.

You can check all Decline Codes to see its meaning of each decline code and what you can do if you encounter a transaction decline.

Filter Name	Description
Amount	Filter for transactions by specific amounts or a comma separated list (e.g. search for $10,$ 100, etc.).
Auth Codes	Input one or several authorization codes to find matching transactions, useful for reconciling payments with processor or bank.
BIN	Enter Bank Identification Numbers to view transactions tied to particular issuers.
Campaign	Filter results by marketing or sales campaign markers, if campaigns are tracked per transaction.
Company	Display transactions for specific tenant under your Paysight account.
Descriptor	Search by payment descriptor text (how the charge appears on cardholder’s statement) for audit or support.
Email	Find all transactions associated with a specific customer email address.
First Name / Last Name	Filter by customer’s first or last name (useful for direct lookup or support queries).
Last 4	Enter the last four digits of a card to find all payments by that partial card, helpful for customer support/fraud review.
MID	Merchant ID filter—shows payments routed through a specific payment provider or sub business.
Order ID	Enter one or more order IDs to pull up exact transactions for dispute, refund, or reconciliation.
Product	Restrict results to transactions involving a specific product or service sold.
Shop	Filters transactions by a specific online store or sales channel if you operate multiple shops.
Subscription	Shows transactions related to a particular subscription ID, ideal for managing and auditing recurring billing.
Traffic Source ID	Filter by marketing or traffic channel identifiers, to analyze results per affiliate or ad source.
Currency	Show transactions only in specific currencies (e.g. USD, GBP, EUR, etc.), useful for multi currency businesses.
Sandbox	Toggle between “live” and “sandbox” (test) transactions, helpful for separating production and QA/test data.
Transaction ID	Directly enter one or more Paysight transaction IDs for pinpoint lookup.
Gateway ID	Shows transactions routed through a specific payment gateway provider (e.g. NMI).

Use multiple filters together for advanced reporting.
E.g. find all refunds above $100 from a specific brand or shop, or all attempts from a certain BIN, or specify which both transaction type and statuses to check if it’s a merchant issue.

View and export options

By default, transactions will show 50 rows per page, you can select from 50, up to 5000 rows. If more rows is shown in one page, you may need to wait longer for all data to load.
All data shown in the transactions can be exported as a CSV file.
If no filter is selected, the max date range is 7 days. It will show all once some filter options are selected.
You can use the search bar if you know a specific keyword from a transaction, helpful for quick look up.

These filters help speed up support requests, reconciliation, fraud review, and performance analysis by letting you focus only on what matters.

Transaction Detail View

Expand a transaction to see full context:

Customer Info: Name, masked card, email, address if available.
Payment Details: Order/product, store, MID, status and timestamp, attempt number, billing cycle, session/source, and any applied coupon or metadata.
Timeline: See every action, such as refunds, chargebacks, alerts, linked to that payment by original or related transaction ID.
Session Info: View checkout method, device type, IP country, browser, and additionals for audit.
Actions: Refund, void, or manage the subscription directly from the detail.

Special Workflows & Transaction Flags

Refunds: Always tied to original payment and billing cycle. Quickly filter by both to see where money was returned and why.
Voids: Uncaptured or cancelled authorizations. Most often seen in billing cycle 0 (sign up or pre-auth testing).
Chargebacks: Appear automatically if your provider is supported, or after upload via the Chargeback Upload tool. Indicates lost revenue and helps track dispute rates.
Alerts: Early warnings (e.g. Ethoca, RDR) that let you preempt chargebacks by automatic or manual refund/action.

Real-World Transaction Use Cases

Billing Support: Look up customer by email, then review all payments, sign-ups, refunds, and disputes in timeline order.
Decline Analysis: Filter for all “Issuer Decline” attempts in the past week to spot card or fraud issues.
Refund & Chargeback Review: Combine filters for transaction type and billing cycle to see all cycle 1 refunds, or new chargebacks affecting your business.
Export for Reconciliation: Export filtered results for accounting, audit, or cross checking processor payout batches.
Subscription Management: Explore into any transaction to manage ongoing subscriptions, cancel, refund, or view renewal attempts.

Next Steps

Paysight Reports

Analyze performance, payments and trends with Paysight Reports

Card Declines

Check which types of declines are there and what the decline codes means.

Customer Management

Learn how to manage refunds, subscriptions, and blacklisting in Paysight.

Retry Strategies

Learn how to use Retry Strategy to minimize customer disruptions.

If you have complex audit, dispute, or export requests, reach out to Paysight support or your account manager for expert help.

Paysight Transactions gives you a real-time, reliable window into every customer event. With fast search, clear filters, and one click exports, you have what you need for great operations and customer support.

Paysight Guides

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Integration Guides

Transactions Page Overview

Filters

Full Transaction Types

Full Transaction Statusses & Common Decline Codes

View and export options

Transaction Detail View

Special Workflows & Transaction Flags

Real-World Transaction Use Cases

Next Steps

Paysight Reports

Card Declines

Customer Management

Retry Strategies

​Transactions Page Overview

​Filters

​Full Transaction Types

​Full Transaction Statusses & Common Decline Codes

​Other Filter Options:

​View and export options

​Transaction Detail View

​Special Workflows & Transaction Flags

​Real-World Transaction Use Cases

​Next Steps

Paysight Reports

Card Declines

Customer Management

Retry Strategies

Transactions Page Overview

Filters

Full Transaction Types

Full Transaction Statusses & Common Decline Codes

Other Filter Options:

View and export options

Transaction Detail View

Special Workflows & Transaction Flags

Real-World Transaction Use Cases

Next Steps