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Brand & Support controls how customers recognize the store during and after checkout. Use it for the visible brand identity and the support channels customers should use after purchase.
Find this module in Shopify Stores > Edit Checkout > Setup.

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How it works

These settings affect customer trust and post-purchase support. Keep brand values consistent with the Shopify storefront, ads, emails, and policy pages.

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Settings reference

You will set: Text fieldThe brand name customers see in checkout. Use the name customers know from the storefront or campaign.Example: Acme Wellness
You will set: URL fieldThe store website customers return to from brand links. Use a production storefront URL, not a staging or admin URL.
You will set: Color pickerThe checkout accent color used for buttons, links, and checkboxes. Pick a color with enough contrast so controls remain readable.
You will set: Image uploadThe logo shown on checkout. Upload a clean PNG or JPEG in the editor; Paysight hosts the uploaded image and saves the hosted image URL for checkout.
You will set: Email fieldThe customer support inbox shown after checkout. Use an inbox the client actively monitors.
You will set: Phone fieldThe phone number customers can use for support. Include country code when serving multiple regions.
You will set: URL fieldA help center, support portal, or contact form customers can use after checkout.

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Examples

Set Store name, Website, Brand color, Logo image, and Support email for a clean launch.

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Before saving

  • Use absolute URLs with https://.
  • Preview the logo on mobile and desktop.
  • Keep support destinations consistent with Footer Links and policy pages.

System Settings

Review store identity, Shopify domains, country, and currency.

Checkout Content

Manage labels, regional behavior, reserve timer, and mobile checkout behavior.

Footer Links

Manage customer-facing policy, support, and footer destinations.